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-   -   Disk X - Failed reading capacity via SPT, will use standard API instead. (http://forum.ultrabac.com/showthread.php?t=534)

James Dawes 04-03-2014 08:46 AM

Disk X - Failed reading capacity via SPT, will use standard API instead.
 
Disk 1 - Failed reading capacity via SPT, will use standard API instead.

What this error means is that we are not getting the full disk geometry from either the hard drive or the hard drive controller API.

To fix this, it could be as simple as reloading the driver for the disk controller. If the controller is not the issue, we should recommend replacing the disk, as a failure may be imminent.

Ultimately, it is of minor significance if you are backing up basic disks.
If it is a dynamic disk, there is a good possibility we would not backup the last 2mb on the hard disk that contains the header for dynamic disks, and we would be unable to access the restored data.


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