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Search: Posts Made By: Patrick Johnson
Forum: UBDR Pro/Gold 09-28-2017, 11:54 AM
Replies: 1
Views: 1,531
Posted By Patrick Johnson
re: Change default account password

Hello,

If you have multiple machines, the easiest way to handle this would be to export the registry key below from an updated machine and import the key to the machines you wish to update the...
Forum: UltraBac Discussion 12-07-2016, 01:33 PM
Replies: 2
Views: 4,245
Posted By Patrick Johnson
Hello, When upgrading from UltraBac 9.4.x or...

Hello,

When upgrading from UltraBac 9.4.x or earlier we recommend that you do a full manual uninstall and then a fresh install of 10.x.x. Below are the instructions for a full manual uninstall of...
Forum: Reference Section 04-10-2014, 07:27 AM
Replies: 0
Views: 358,511
Posted By Patrick Johnson
UltraBac Windows Operating System Support

Below is a list of the Windows Operating systems and our support for them, please note that you can have a mixed environment as long as your backup server is running the same version or newer. For...
Forum: Exchange Agent 04-09-2014, 11:32 AM
Replies: 0
Views: 531,929
Posted By Patrick Johnson
Exchange Backup Set Creation

When creating a backup set for exchange, the exchange tools need to be installed on the machine you are using to create the backup set.

If you do not wish to install the exchange tools on your...
Forum: File-by-File Backup and Restore 02-12-2014, 06:51 AM
Replies: 0
Views: 346,969
Posted By Patrick Johnson
Backup system protected files option

In a File-by-File backup when selection the option "Backup system protected files" in the backup set options, this selection adds the %SystemRoot%\system32\...
Forum: UBDR Pro/Gold 02-06-2014, 07:37 AM
Replies: 0
Views: 345,869
Posted By Patrick Johnson
Adding drivers to UBDR with Media Builder

To add a driver to UBDR using Media Builder you need to do the following:

1. In the "C:\Program Files\UltraBac Software\UltraBac\MBResources\Device Drivers" folder create a folder named for the...
Forum: Reference Section 01-27-2014, 09:16 AM
Replies: 0
Views: 357,949
Posted By Patrick Johnson
Multiple OS Envirionments

When running UltraBac in an environment with multiple operating systems, the licenseserver and backup server(s) must be running the highest version of UltraBac. The backup server can manage machines...
Forum: UltraBac Warp for Windows 09-30-2013, 11:05 AM
Replies: 0
Views: 1,540,402
Posted By Patrick Johnson
Backup Directories

When using UltraBac Warp you will need to create a backup directory that only Warp will use. If other files are written to the same directory, UltraBac Warp will not be able to mount the backup.
Forum: Install / Uninstall Troubles 09-12-2013, 01:31 PM
Replies: 0
Views: 439,803
Posted By Patrick Johnson
UltraBac 9.3.x Manual Uninstall

Below are the necessary steps to manually uninstall of UltraBac 9.3.x and newer:

Manual Uninstall: The following steps are required to unistall UltraBac Backup Software.

1. Open Services...
Forum: Install / Uninstall Troubles 08-14-2013, 01:13 PM
Replies: 0
Views: 309,527
Posted By Patrick Johnson
Windows 7 & 8 Push Installs

In order to push installs to a Windows7 or Windodws8 machine, the Remote Registry service must be started on the Windows 8 machine prior to installation. This service is disabled by default.
Forum: UBDR Pro/Gold 11-19-2012, 08:49 AM
Replies: 0
Views: 372,109
Posted By Patrick Johnson
Recommended Steps for 2008R2 & Windows 7 Image Restore

Here are the proper steps when doing a Windows 2008R2 or Windows 7 Image restore:

1. Boot into UBDR
2. Select the Backup and Select disk0(if more than 1 disk is present)
3. Select Disk0/Partition1,...
Forum: Reference Section 08-15-2012, 08:45 AM
Replies: 0
Views: 357,893
Posted By Patrick Johnson
UltraBac 9.2 on Windows 2000

.NET 3.5 is not supported in Windows 2000, therefore, in order to install UltraBac 9.2.x you must do a custom installation of UltraBac on Windows 2000.

On the custom install screen you must...
Forum: Reference Section 08-01-2012, 11:07 AM
Replies: 0
Views: 358,832
Posted By Patrick Johnson
Setting up Firewall exceptions for UltraBac

These exceptions need to be entered on each machine that UltraBac is backing up if there are firewalls present.

Please ensure that you are targeting the correct executable for your operating...
Forum: Vsphere Agent 07-24-2012, 09:35 AM
Replies: 0
Views: 368,601
Posted By Patrick Johnson
vSphere Backup Tips

When using our vSphere Agent there are a couple things to keep in mind:

1. vSphere backups should be initiated from a Physical machine.
2. VMware tools should be installed and updated to the most...
Forum: UBDR Pro/Gold 06-14-2012, 01:09 PM
Replies: 0
Views: 346,500
Posted By Patrick Johnson
IP Configuration in UBDR

If you need to specify what IP address to use or if you are unable to connect to your DHCP server, you can manually set your ip address in UBDR. There are 2 ways to set the ip address manually, you...
Forum: SQL Agent 04-17-2012, 09:02 AM
Replies: 0
Views: 354,255
Posted By Patrick Johnson
SQL Backups

When backing up SQL servers there are few things to keep in mind:

1. Prior to creating your backup set, go Manage>Agents>SQL Agent and Edit Server List. Here you will add the SQL server to the Saved...
Forum: Install / Uninstall Troubles 01-13-2012, 08:20 AM
Replies: 0
Views: 309,286
Posted By Patrick Johnson
Binaries for other platforms

If you have a mixed Windows environment (x86 and x64) you must select "Install files for other platforms" and either i386 or x64 binaries during installation for the files to be available to push to...
Forum: Reference Section 12-20-2011, 09:48 AM
Replies: 0
Views: 358,751
Posted By Patrick Johnson
E-Mail Notification not working

If your E-Mail notifications have stopped being sent, but you are able to send a test email try the following:

1. Open UltraBac
2. Go to Tools->View Events
3. Open up the backup group from last...
Forum: Reference Section 12-14-2011, 07:57 AM
Replies: 0
Views: 358,136
Posted By Patrick Johnson
Backing up machines in a different domain

When you backup machines that are located in a different domain or workgroup, you will need to ensure that both machines have accounts in the Manage -> General -> Authentication Options -> Show...
Forum: Reference Section 12-14-2011, 07:45 AM
Replies: 0
Views: 358,206
Posted By Patrick Johnson
Ad-Hoc Backup Jobs

When running a non scheduled backup (Ad-Hoc) there are a couple things to keep in mind.

1. UltraBac uses the credentials you are logged into the server with to perform the backup. The backup may...
Forum: Exchange Agent 12-14-2011, 07:37 AM
Replies: 0
Views: 350,365
Posted By Patrick Johnson
Backing up Exchange 2003 Servers

When backing up Microsoft Exchange Servers we recommend a full UltraBac install be done on the Exchange Server.

If you do not have the Exchange Tools installed on your backup server, UltraBac will...
Forum: Errors 12-09-2011, 01:48 PM
Replies: 0
Views: 302,711
Posted By Patrick Johnson
Error 53 Unable to dertermine the platform on (network path not found)

Error 53 Unable to dertermine the platform on (network path not found)

Explanation:
When trying to do a push install to a Windows Vista or Windows 7 you may encounter this error.

Resolution:
There...
Forum: Errors 12-09-2011, 07:33 AM
Replies: 0
Views: 300,794
Posted By Patrick Johnson
Backup aborted because media change required and backup in running unattended

Backup aborted because media change required and backup in running unattended See http://www.ultrabac.com/kb/error.asp?error=101575 for additional information.

Explanation:
This error indicates that...
Forum: Errors 12-08-2011, 03:10 PM
Replies: 0
Views: 301,573
Posted By Patrick Johnson
Hit ending slot #. Media can not be changed

Hit ending slot number #. Media can not be changed.

Explanation:
This error is caused when a user has specified either a specific slot or range of slots in a Backup Group that uses a Medium Changer...
Forum: Errors 12-08-2011, 02:43 PM
Replies: 0
Views: 305,351
Posted By Patrick Johnson
(11004 - The requested name is valid, but no data of the requested type was found.)

Unable to connect to UBMS on ????????????????. Freeze failed (11004 - The requested name is valid, but no data of the requested type was found.).

Explanation:
There can be a couple different causes...
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