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Search: Posts Made By: David Conlon
Forum: Device Setup & Configuration 08-23-2017, 01:58 PM
Replies: 4
Views: 112,458
Posted By David Conlon
Hello, Restoring a full file by file restore and...

Hello,

Restoring a full file by file restore and a differential restore follow the same process, though when restoring the differential backup the overwrite always option should be used. This way...
Forum: Device Setup & Configuration 08-23-2017, 01:20 PM
Replies: 4
Views: 112,458
Posted By David Conlon
UltraBac Differential Restore

Hello,

Thank you for your question. In order to better answer, we will need to know what type of restore is being run. Is a file by file restore being run or an image restore?
Forum: File-by-File Backup and Restore 11-13-2015, 06:41 AM
Replies: 9
Views: 535,682
Posted By David Conlon
UltraBac v9 is able to read v8 backup indexes, so...

UltraBac v9 is able to read v8 backup indexes, so the possibilities that I believe may have occurred in this case are that these particular backups did not complete or something happened to the data...
Forum: File-by-File Backup and Restore 11-13-2015, 06:23 AM
Replies: 9
Views: 535,682
Posted By David Conlon
Incomplete Backup

Hello,

I was not aware that these were incomplete backups, the rebuild process is a bit of a last ditch effort to restore data from an incomplete backup. It will not work every time.

We should...
Forum: File-by-File Backup and Restore 11-12-2015, 05:00 PM
Replies: 9
Views: 535,682
Posted By David Conlon
Encryption Phrase

From the error it seems like pre AES encryption may have been enabled on this particular backup.

Are the backup indexes visible when using restore>media, but the error occurs when attempting to open...
Forum: File-by-File Backup and Restore 11-10-2015, 08:34 AM
Replies: 9
Views: 535,682
Posted By David Conlon
UltraVue Error

Hello,

This is a permissions related error.

Is the data being restored locally or to a remote machine?

It would be best to confirm which account UltraBac is currently using to authenticate.

To do...
Forum: Unix\Linux Agent 02-09-2015, 11:03 AM
Replies: 1
Views: 639,648
Posted By David Conlon
Xinetd

Currently XINETD must be installed in order to use the agent, there is no workaround.

UltraBac v9.5 which is due to be released shortly though, does not require inetd or xinetd.
Forum: Licensing 04-09-2014, 11:23 AM
Replies: 0
Views: 429,071
Posted By David Conlon
Resetting Old License

If you have a machine that no longer needs to be backed up, but has an agent that is currently acquired, it can be reset from the edit license screen.

To do this, click on Manage>Licensing>Edit...
Forum: UBDR Pro/Gold 04-09-2014, 11:14 AM
Replies: 0
Views: 405,266
Posted By David Conlon
Restoring From Tape Across The Network

While booted into UBDR a restore can be run from a tape device across the network.

Please make sure and complete the network configuration screen while booting into UBDR. At this screen you can...
Forum: UBDR Pro/Gold 04-09-2014, 11:02 AM
Replies: 0
Views: 406,527
Posted By David Conlon
Restoring Partition Within Windows

Partitions can be restored while booted into Windows from an Image Backup.

In order to do this the partition must already be created with no drive letter assigned.

When performing the restore,...
Forum: Warnings 04-03-2014, 11:12 AM
Replies: 0
Views: 520,320
Posted By David Conlon
(10061 - No connection could be made because the target machine actively refused it.)

Unable to start agent on machinename (10061 - No connection could be made because the target machine actively refused it.), attempting locally.

Cause:

UltraBac launches a UB.exe process on a...
Forum: File-by-File Backup and Restore 08-14-2013, 12:31 PM
Replies: 0
Views: 412,675
Posted By David Conlon
Selective File by File Restore Logic

Entering Restore Logic

When performing a file by file restore, specific restore logic can be entered to restore individual file extensions, names or folders.

To enter the selection logic, open...
Forum: Warnings 08-10-2012, 10:53 AM
Replies: 0
Views: 360,496
Posted By David Conlon
File Not Indexed For Single File Restore

Explanation:

This warning occurs during an image backup when the Single File Restore option is enabled.

The Single File Restore option does not index files that are in use, encrypted or...
Forum: UBDR Pro/Gold 07-24-2012, 10:14 AM
Replies: 0
Views: 408,312
Posted By David Conlon
Local Disk Not Seen While Booted into UBDR

Cause:

This occurs if the UBDR Gold Restore CD does not have driver support for the disk controller of the machine.

Resolution:

The driver for the disk controller will need to be injected to allow...
Forum: File-by-File Backup and Restore 04-17-2012, 10:38 AM
Replies: 0
Views: 413,937
Posted By David Conlon
Syntax for File Selection Filter Logic

Below is our file selection filter logic. You can view the file selection filter logic of a backup set by going into Action>View File Selection Filter.

+ - This means to include
- - This means to...
Forum: Errors 02-22-2012, 12:54 PM
Replies: 0
Views: 354,241
Posted By David Conlon
Error: Unable to wait for UltraBac to start

Cause:

This error occurs when the account being used by UltraBac to authenticate does not have enough privledges associated with the account to run a backup of the machine.

To check the account...
Forum: Errors 02-22-2012, 12:38 PM
Replies: 0
Views: 353,030
Posted By David Conlon
Exchange Information Store Service is stopped

Cause:

This error can be generated if the Exchange Information Store Service is in fact stopped or if a backup set that was created in a version of UltraBac prior to v9.2.x is being run by UltraBac...
Forum: Warnings 02-22-2012, 12:27 PM
Replies: 0
Views: 362,282
Posted By David Conlon
Connection to the license server failed in the last 24 hours

Cause:

This warning is caused by a temporary loss of connection between the licensing server and the backup server.
There is a fail safe built into the software that allows backups to run for a...
Forum: Warnings 01-11-2012, 11:30 AM
Replies: 0
Views: 360,913
Posted By David Conlon
Failed reading in-use cluster map - entire volume will be backed up, error:00000057

Explanation

This warning is given when running an image backup of a machine, UltraBac is not able to detect the used space on the volume, because of this the option to only back up the in use...
Forum: Warnings 01-11-2012, 11:14 AM
Replies: 2
Views: 413,900
Posted By David Conlon
Network Share Backup is being run LFB is being disabled

Explanation

A Network Share backup is being run of a remote machine and Locked File Backup is currently enabled. Locked File Backup is not supported during a network share backup as the agent is not...
Forum: Errors 01-11-2012, 10:55 AM
Replies: 0
Views: 353,288
Posted By David Conlon
Skipped Error: (1 - Incorrect function.)

Explanation

This error is generally caused when remotely running a file by file backup of a 2008 OS, if the UltraBac agent is hosted on the backup server rather than the remote machine being backed...
Forum: Reference Section 12-20-2011, 10:49 AM
Replies: 0
Views: 425,778
Posted By David Conlon
Library Button Greyed Out

Possible Causes

1. The UltraBac Medium Changer Driver is not currently installed.
2. Current default device is not set to tape associated with the library.

Resolution

Install Medium Changer...
Forum: Errors 12-09-2011, 10:41 AM
Replies: 0
Views: 352,749
Posted By David Conlon
(1072 - File has been marked for deletion.)

Explanation:
This error occurs on install when an in use file has been marked for deletion by Windows. Generally will occur after running an uinstall of UltraBac and then running an...
Forum: Errors 12-09-2011, 07:23 AM
Replies: 0
Views: 356,951
Posted By David Conlon
(1117 - The request could not be performed because of an I/O device error.)

Explanation:
Generally this error can be seen when writing to a tape device, here are some causes:
1. The tape cartridge needs to be replaced.
2. Bad cable.
3. Tape drive is failing.
4. Cable not...
Forum: Errors 12-08-2011, 03:25 PM
Replies: 0
Views: 358,689
Posted By David Conlon
(1450-Insufficient system resources exist to complete the requested service.)

Explanation:
There are two possible causes for this error:
1. The machine is low on memory and is not able to complete the request.
2. Caused by known MS issue corrected by MS kb 304101


Possible...
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