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Search: Posts Made By: Derek Beaney
Forum: Warnings 05-14-2012, 08:48 AM
Replies: 2
Views: 337,416
Posted By Derek Beaney
do you have a installation of UltraBac on the...

do you have a installation of UltraBac on the remote computer?
Forum: UltraBac Usage Questions 11-28-2011, 09:48 AM
Replies: 1
Views: 371,250
Posted By Derek Beaney
Hi, Please open UltraBac and go to Manage >>...

Hi,

Please open UltraBac and go to Manage >> General >> Log Options.

Look for the line that says "Log Stylesheet Path"

Please verify it is pointing to "C:\Program Files\UltraBac...
Forum: UltraBac Usage Questions 08-22-2011, 08:56 AM
Replies: 1
Views: 372,431
Posted By Derek Beaney
Hi, Recreate the backup set, and it will fix the...

Hi,

Recreate the backup set, and it will fix the issue you are seeing :)
Forum: UltraBac Feature Requests 08-22-2011, 08:56 AM
Replies: 7
Views: 513,756
Posted By Derek Beaney
Hi, I am not sure what to tell you. I have...

Hi,

I am not sure what to tell you. I have given you a method of selecting the files, and i have put in a feature request to our developers to simplify the process.

I do not have an easier short...
Forum: UltraBac Feature Requests 08-01-2011, 10:55 AM
Replies: 7
Views: 513,756
Posted By Derek Beaney
Hi JDG, I figured out a way to select files that...

Hi JDG,

I figured out a way to select files that are older then a specific date.

here are the steps:

1. create a new FBF set.
2. On the screen where you can choose the options for modified files...
Forum: UltraBac Feature Requests 08-01-2011, 08:09 AM
Replies: 7
Views: 513,756
Posted By Derek Beaney
Hi, As of right now we can do "after a given...

Hi,

As of right now we can do "after a given date" but not before a given date.

I have submitted this as a feature request.


To select files after a given date do the following steps.

1. create...
Forum: UltraBac Usage Questions 08-01-2011, 07:45 AM
Replies: 1
Views: 373,112
Posted By Derek Beaney
Hi, the command ub.exe /jobs will only show...

Hi,

the command ub.exe /jobs will only show UltraBac jobs.

UltraCopy uses a different .exe (ubcopy.exe) to initiate the jobs, and thoes will not show up in the command line (only the Gui...
Forum: UltraBac Feature Requests 07-25-2011, 10:21 AM
Replies: 3
Views: 681,333
Posted By Derek Beaney
Hi everyone, We will be removing the prompt in...

Hi everyone,

We will be removing the prompt in version 9.3.0 :)

Thanks for the feedback :)
Forum: UltraBac Usage Questions 06-07-2011, 01:49 PM
Replies: 3
Views: 431,483
Posted By Derek Beaney
no, you can skip that step and UltraBac will work...

no, you can skip that step and UltraBac will work fine
Forum: UltraBac Usage Questions 06-03-2011, 07:21 AM
Replies: 3
Views: 431,483
Posted By Derek Beaney
Hi CJCC, Currently the database portion of...

Hi CJCC,

Currently the database portion of UltraBac is not functional, so it is not recommended to set it up.

It will be fully functioning in Version 9.3.
Forum: UBDR Pro/Gold 06-03-2011, 07:10 AM
Replies: 5
Views: 345,444
Posted By Derek Beaney
Gold 5 Will have issues taking cold images of...

Gold 5 Will have issues taking cold images of 2008 / windows 7

In Gold 6 they have fixed this :)
Forum: UltraBac Usage Questions 05-16-2011, 09:59 AM
Replies: 1
Views: 372,267
Posted By Derek Beaney
thanks! I will have them fix that :)

thanks!

I will have them fix that :)
Forum: UltraBac Usage Questions 05-03-2011, 09:54 AM
Replies: 2
Views: 401,376
Posted By Derek Beaney
no the tools will not work. However, there are...

no the tools will not work.

However, there are updated versions of the tools, and they are included as part of the 9.2 installer.
Forum: UltraBac Usage Questions 04-27-2011, 08:48 AM
Replies: 2
Views: 401,234
Posted By Derek Beaney
can i have you go to c:\program files\ultrabac...

can i have you go to c:\program files\ultrabac software\ultrabac8\data

in there you should see some files that have the name of your media pool and end with .ini

if you do not see them, then you...
Forum: UBDR Pro/Gold 04-20-2011, 11:40 AM
Replies: 5
Views: 345,444
Posted By Derek Beaney
yes we do support the backup and restore of the...

yes we do support the backup and restore of the 100mb utility.

When you did the restore, did you create the 100mb partition or did was it created by doing the mbr restore?

Also was this backup...
Forum: UBDR Pro/Gold 04-08-2011, 07:22 AM
Replies: 5
Views: 317,040
Posted By Derek Beaney
Hi sbarrethavm, Due to the complexity of the...

Hi sbarrethavm,

Due to the complexity of the issue, can i have you call in and talk with someone from our support team? The number is 425-644-6000.

Thanks!
Forum: UBDR Pro/Gold 01-18-2011, 07:53 AM
Replies: 5
Views: 317,040
Posted By Derek Beaney
I would try Restarting the Volume snapshot...

I would try Restarting the Volume snapshot service. If that does not work for you. the next step would be:

1. Recreate the backup set.
2. On The options Screen, choose the option for Incremental \...
Forum: Unix\Linux Agent 01-14-2011, 10:06 AM
Replies: 0
Views: 363,694
Posted By Derek Beaney
FreeBSD Agent Install Guide

FreeBSD Based Installations.

The FreeBSD Agent package is located in the "UxAgents" folder by default:

Please note we only support up to version 5.5

C:\Program Files\UltraBac...
Forum: Unix\Linux Agent 01-14-2011, 10:01 AM
Replies: 0
Views: 358,235
Posted By Derek Beaney
OSX Agent Install Guide

OSX Based Installations.

Note: This will only work on OSX 10.3 and older.

The Unix Agent packages are saved in the "UxAgents" folder by default:

C:\Program Files\UltraBac...
Forum: Unix\Linux Agent 01-14-2011, 09:54 AM
Replies: 0
Views: 357,311
Posted By Derek Beaney
Linux Agent Install Guide

Linux Based Installations.

Please note: This will only work on 32bit Linux distributions that use the ext2 and ext3 file systems. Alternatively you can use the file by file agent and backup the...
Forum: UltraBac Usage Questions 01-06-2011, 10:36 AM
Replies: 8
Views: 437,344
Posted By Derek Beaney
you would need to add exclusions for: 32bit...

you would need to add exclusions for:


32bit machines:

port 1910 tcp
c:\program files\ultrabac software\ultrabac\ub.exe
c:\program files\ultrabac software\ultrabac\ubms.exe

64bit machines:
Forum: UltraBac Usage Questions 01-06-2011, 10:30 AM
Replies: 8
Views: 437,344
Posted By Derek Beaney
i am assuming filtered means that it is blocked....

i am assuming filtered means that it is blocked. Can i have you enable that port?
Forum: UltraBac Usage Questions 01-06-2011, 09:43 AM
Replies: 8
Views: 437,344
Posted By Derek Beaney
what error is it giving you? Is port 1910 tcp...

what error is it giving you?

Is port 1910 tcp open on that machine?
Forum: UltraBac Usage Questions 01-06-2011, 09:12 AM
Replies: 8
Views: 437,344
Posted By Derek Beaney
Hi, The service "remote registry service" must...

Hi,

The service "remote registry service" must be started so we can determine the os platform.
Forum: Device Setup & Configuration 10-05-2010, 08:42 AM
Replies: 5
Views: 481,064
Posted By Derek Beaney
Hi, We now have a knowledgebase article for this...

Hi,

We now have a knowledgebase article for this issue!

Please view it here: http://www.ultrabac.com/kb/ubq000255.htm

Thanks!
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