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Old 01-05-2015, 12:59 PM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
 
Join Date: Mar 2007
Posts: 129
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Hopefully you already got your answer from calling in to technical support. When you get CRC errors related to tape drives or tape media, you will want to do the following:

clean the drive, potentially even twice

try new media

check the windows event logs for hardware related errors and run diagnostics.
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James Dawes
UltraBac Software
Technical Support Manager
James@ultrabac.com
425-644-6000
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