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Old 09-12-2013, 01:31 PM
Patrick Johnson Patrick Johnson is offline
UltraBac Technical Support
 
Join Date: Sep 2011
Posts: 25
Default UltraBac 9.3.x Manual Uninstall

Below are the necessary steps to manually uninstall of UltraBac 9.3.x and newer:

Manual Uninstall: The following steps are required to unistall UltraBac Backup Software.

1. Open Services (run->services.msc)
a. Stop -> UltraBac Management Service
b. stop -> UltraBac Scheduler

2. Open Command Prompt and navigate to the UltraBac Folder(For x64 machines, navigate to Ultrabac\x64)
a. Type ubms -u
b. Type scheduler -u
c. Exit cmd prompt

3. Open Regedit to remove UltraBac entries
a. Remove HKLM->Software->UltraBac
b. Remove HKCU->Software->UltraBac
c. Remove HKLM->System->CurrentControlSet->Services->Ubms, Ubfd and Ubscheduler if they remain.
d. For 9.3.0 and up, Remove HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{71A27CDD-812A-11D0-BEC7-08002BE2092F} - LowerFilters - UBFD entry ONLY.
e. For 9.4.2 and up, Remove HKLM\System\CurrentControlSet\Control\Class\{4D36E 967-E325-11CE-BFC1-08002BE10318} - UpperFilters – UBFD entry ONLY.


4. Delete the program files typically located at C:\Program Files\UltraBac Software\UltraBac

5. Delete program group from start menu

6. Rename UBFD in the \Windows\System32\drivers to UBFD.old

7. Reboot the machine

Last edited by James Dawes : 01-05-2015 at 12:08 PM. Reason: Updated information to include newer versions of product.
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