Thread: License Error
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Old 11-01-2011, 07:33 AM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
Join Date: Mar 2007
Posts: 129

Hello dvillegas,
this behavior is actually by design. When a license is generated, it MUST be for a specific server name, not IP address. When pointing a member server to the backup server for licensing, you can then use either the server's name or IP address.
for the other error images you have attached:

You can only ever import 1 evaluation license onto a server.

You must be sure the version of the installed UltraBac Software matches the version of the license you are attempting to import

You will need to call in and request a new license for your testing. We have the abillity to generate a test license to assign to a specific machine that will bypass the limitations of the auto-generated licenses that are sent when a trial version of our software is downloaded. Please call 425-644-6000 and request our licensing department for further assistance.
James Dawes
UltraBac Software
Technical Support Manager
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