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Old 03-05-2008, 09:15 AM
drdan drdan is offline
Junior Member
Join Date: Mar 2008
Posts: 8
Default Exchange 2007 SP1

Recently we ugpraded to SP1 on the Exchange 2007 Standard Server and also upgraded the Management Tools to SP1 (on the Ultrabac Server) we are also running the most recent install of Ultrabac 8.2.1. Has anyone else run into a problem when trying to access their exchange agent they get the following error?:

HrESEBackupPrepare failure, error 9xc7ff1007, the Microsoft Exchange Information Store service is not started..

I have confirmed that the MEIS Service is running on the exchange server so I'm at a loss. Is this a problem because Ultrabac isn't compliant with SP1 for exchange 2007?

Any help would be appreciated!
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Old 03-05-2008, 09:21 AM
Derek Beaney Derek Beaney is offline
UltraBac Technical Support
Join Date: Oct 2006
Posts: 176


Service pack 1 for exchange 2007 disables remote backups. Here is how to re-enable it:


open the registry and go to:
HKLM\System\CCS\Services\M***changeIS\ParametersSy stem\

Look for a value called:
Enable Remote Streaming

Change the value to 1, to re-enable it.
Derek Beaney,
UltraBac Software
Test Engineer / Beta Manager
Phone: 425-644-6000
Email: Derek@ultrabac.com
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Old 03-05-2008, 10:07 AM
drdan drdan is offline
Junior Member
Join Date: Mar 2008
Posts: 8

Fantastic! I'm suprised I didn't run into this anywhere when I was looking for a fix. Awesome reply in an awsomely short time! Ultrabac Rocks!
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