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Old 12-05-2013, 07:46 AM
ricko ricko is offline
Junior Member
 
Join Date: Aug 2011
Posts: 3
Exclamation No media available in the media pool

I consistently have been getting the above error, yet I'll have multiple tapes in the media pool for specific jobs. Below is an excerpt of a log.

No</message>
<options>
<compression>Hardware</compression>
<index>true</index>
</options>
</header>
<group>
<group_id>0d14fddd-e905-4278-89d9-46206a3c7aee</group_id>
<group_file_name>***************X_-_Full.UBB</group_file_name>
</group>
<message>Media pools were found for the autoloader used in this backup.
</message>
<message>No media pools were defined for this backup. Defaulting to the pool 'default'
</message>
<message>Clear media, starting slot, ending slot and begin with slot 1 options will be ignored.
</message>


Not only are there tapes in the media pool, it won't pull any tapes in the default pool. I define media pools for every job to better manage which tapes go with which jobs that ran. So I do not understand why I get this error over and over. Someone please contact me ASAP as my backups are not functioning.
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  #2  
Old 12-05-2013, 08:37 AM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
 
Join Date: Mar 2007
Posts: 129
Default

Hello Ricko,
Can you post the contents of the scheduled group file (.ubb)? Also a screenshot of the library window? You can also call in to support at 425-644-6000 so that we can work on this.
__________________
James Dawes
UltraBac Software
Technical Support Manager
James@ultrabac.com
425-644-6000

Last edited by James Dawes : 12-05-2013 at 08:43 AM.
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  #3  
Old 12-05-2013, 09:28 AM
ricko ricko is offline
Junior Member
 
Join Date: Aug 2011
Posts: 3
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<?xml version="1.0"?>
<ub_group>
<header>
<description>************X - Full</description>
<id>1732a54c-1e2d-43c5-b3b2-05ec79c7c21f</id>
<created_by>*********</created_by>
<created_time>2013-12-03T16:14:05</created_time>
<modified_by>*********</modified_by>
<modified_time>2013-12-05T12:58:31</modified_time>

<!-- Before backup options -->
<clear_media>false</clear_media>
<retension>false</retension>

<!-- During backup options -->
<system_state>false</system_state>
<disable_media_spanning>false</disable_media_spanning>
<clear_archive_bit>true</clear_archive_bit>

<!-- After backup options -->
<verify_backup>false</verify_backup>
<compare_verify>false</compare_verify>
<!-- disp values can be eject_to_mailbox, eject, or rewind -->
<disp>eject_to_mailbox</disp>

<event_log>true</event_log>
<!-- Email notification -->
<send_mail>true</send_mail>
<mail_all_errors>false</mail_all_errors>
<mail_only_if_error>false</mail_only_if_error>
<mail_full_report>false</mail_full_report>
<limit_mail_size>false</limit_mail_size>
<mail_size_limit>1</mail_size_limit>
<email_format_file>C:\Program Files\UltraBac Software\UltraBac\Data\defaultemailformat.ini</email_format_file>

<!-- Storage Device Options -->
<allow_skip_device>false</allow_skip_device>
<!-- Error Restart values can be set, group, or abort -->
<error_restart>abort</error_restart>

<!-- Media Pool Option -->
<mp_start_with_new>true</mp_start_with_new>

<!-- log values can be summary, full, or none -->
<log>summary</log>
<restore>false</restore>
<delete_after>false</delete_after>
</header>

<media_pools>
<media_pool>***X</media_pool>
<media_pool>default</media_pool>
</media_pools>

<events>
<event>
<enabled>true</enabled>
<start_date>2013-12-03</start_date>
<start_time>17:12:00</start_time>
<end_date>2013-12-03</end_date>
<holiday_disposition>default</holiday_disposition>
<day_of_month_types>
<!-- day_of_month_type may contain the following values: -->
<!-- firstdom = First day of month -->
<!-- firstbdom = First business day of month -->
<!-- lastdom = Last day of month -->
<!-- lastbdom = Last business day of month -->
<!-- first = First DOW of month -->
<!-- last = Last DOW of month -->
<!-- second = Second DOW of month -->
<!-- third = Third DOW of month -->
<!-- fourth = Fourth DOW of month -->
<!-- fifth = Fifth DOW of month -->
<!-- sixth = Sixth DOW of month -->
<!-- days = Specific days of the month -->
<!-- dows = Specific days of the week -->
<!-- never = Never Repeat. Only Once -->
<day_of_month_type>never</day_of_month_type>
</day_of_month_types>
</event>
</events>

<devices>
<device>0</device>
</devices>

<sets>
<set>***************_-_FULL.UB</set>
</sets>
</ub_group>
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