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  #1  
Old 08-05-2014, 09:04 AM
mmendez mmendez is offline
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Join Date: Apr 2014
Posts: 2
Default Error: SkipToEot has failed with ERROR_CRC

Hi,
I'm having some issues with an Ultrabac 9.1.0 with tapes
here is the errors list.
Error! 8/5/2014 8:18:46 AM
Error: SkipToEot has failed with ERROR_CRC.


Error! 8/5/2014 8:18:46 AM
Error positioning media for backup.
See http://www.ultrabac.com/kb/error.asp?error=0724 for additional information.

Error! 8/5/2014 8:18:46 AM
Unable to prepare media.
See http://www.ultrabac.com/kb/error.asp?error=3185 for additional information.
Log file was incomplete and was auto fixed. Some data may be missing.


BACKUP SET(S):

Anyone have any ideas?

Thanks
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  #2  
Old 01-05-2015, 01:59 PM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
 
Join Date: Mar 2007
Posts: 129
Default

Hopefully you already got your answer from calling in to technical support. When you get CRC errors related to tape drives or tape media, you will want to do the following:

clean the drive, potentially even twice

try new media

check the windows event logs for hardware related errors and run diagnostics.
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UltraBac Software
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425-644-6000
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