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  #1  
Old 08-05-2008, 06:48 PM
TomLee TomLee is offline
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Join Date: Jul 2008
Posts: 6
Default Problem backup external USB drive

Hi,

I have a client using Ultrabac 7.1.5

When trying to backup files on an external USB drive, there are errors on "file not found".

But I can see those files on the USB drive.

What can casue this error?
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  #2  
Old 08-06-2008, 01:33 PM
Derek Beaney Derek Beaney is offline
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Join Date: Oct 2006
Posts: 176
Default

Hi,

The files that are showing up as not found, is the path longer then 255 characters?

What kind of files are these? and are they in a temp folder?

Thanks!
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Derek Beaney,
UltraBac Software
Test Engineer / Beta Manager
Phone: 425-644-6000
Email: Derek@ultrabac.com
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  #3  
Old 10-06-2008, 12:12 PM
TomLee TomLee is offline
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Join Date: Jul 2008
Posts: 6
Default

Hi Derek,

The files that are showing up as not found, is the path longer then 255 characters?
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\NEWDONE.JPG
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\OAKQRTRB.GIF
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\OAKQRTRS.GIF
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\OAKQRTRT.TGA
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\OILWATRT.GIF
File Not Found: F:\HKG\Downloads\Autodesk Viz\Materials pack\Program Files\Autodesk VIZ 4\Maps\OLDSKILT.JPG

What kind of files are these? and are they in a temp folder?
No, they are not in temp folder.

Thanks,

Tom
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