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Old 07-24-2012, 09:18 AM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
Join Date: Mar 2007
Posts: 129
Default System State backup errors when using Locked File Agent

If you are using the Locked File Agent for your file-by-file backup set that includes the system state, please be sure to enable the "do not use Volume ShadowCopy Service" option in the backup set.

This is because for some reason, VSS is unable to handle both requests during the backup; that is, it cannot freeze the volume for backup and backup the registry data. Making this change resolves the issue.
James Dawes
UltraBac Software
Technical Support Manager
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