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Old 05-04-2010, 12:59 PM
kam kam is offline
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Join Date: Mar 2010
Posts: 4
Default UltraBac 8.3 Uninstall

The UltraBac 8.3 uninstall fails on Server 2008 (this is not Server 2008 r2). Is there a resolution for this issue? Thanks.
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  #2  
Old 05-04-2010, 01:03 PM
Derek Beaney Derek Beaney is offline
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Join Date: Oct 2006
Posts: 176
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Sounds like you have a 64bit version of UltraBac installed. This issue has been fixed in version 9.0.

To remove UltraBac we will have to manually uninstall it:


1. Close the UltraBac Gui if it is open.

2. Open the registry and delete these keys:
HKEY_LOCAL_MACHINE\SOFTWARE\UltraBac Software\
HKEY_CURRENT_USER\Software\UltraBac Software\
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UBScheduler
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\UBMS

3. Stop both of the UltraBac Services

4. Open Windows explorer and delete:
C:\Program Files\Ultrabac Software\Ultrabac8
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UltraBac Software
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Phone: 425-644-6000
Email: Derek@ultrabac.com
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