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Old 11-20-2012, 01:52 AM
mrwayneadavis mrwayneadavis is offline
Junior Member
Join Date: Aug 2012
Posts: 1
Default UltraBac 9 Get Position Error (File by File)


I'm having some issues with an Ultrabac 9 file by file backup.

Firstly I have a few backups setup and working fine, exchange etc but I have one that reports the following errors.

Error! 19/11/2012 21:10:38
SkipToEot: The system cannot open the file. (4 - The system cannot open the file.) See http://www.ultrabac.com/kb/error.asp...=1537&detail=4 for additional information.
Error! 19/11/2012 21:10:38
Error: GetPosition has failed.
Error! 19/11/2012 21:10:38
Error: GetPosition has failed.
Error! 19/11/2012 21:10:38
Synchronize failed: Error (6 - The handle is invalid.) See http://www.ultrabac.com/kb/error.asp...=0151&detail=6 for additional information.

I have spoken to Ultrabac support who advised to perform a chkdsk on the source drive which I have along with usual f/w update on NAS etc.

Also have added the following to the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\UltrabacSoftware\Ultra bac\DeviceInfo\Win32 File Device


Anyone have any ideas?

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