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Old 02-22-2012, 12:38 PM
David Conlon David Conlon is offline
UltraBac Technical Support
 
Join Date: Dec 2011
Posts: 25
Default Exchange Information Store Service is stopped

Cause:

This error can be generated if the Exchange Information Store Service is in fact stopped or if a backup set that was created in a version of UltraBac prior to v9.2.x is being run by UltraBac v9.2.x or higher.


Resolution:

In order to correct the issue the Exchange backup set that is being run needs to be recreated, once the set is created go to Action, Save Backup Set As. You can double click on the old Exchange set to overwrite the file.
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David Conlon
UltraBac Software
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Davidc@UltraBac.com
P: 425-644-6000
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