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Old 10-26-2013, 10:37 AM
BillDeg BillDeg is offline
Junior Member
Join Date: Sep 2013
Posts: 3
Default Exactly what files are needed to restore image

I want to put a backup image onto an external hard drive and use the drive to perform a bare-metal restore onto the target computer (not restore through network).

What files exactly do I need to do this? I thought I had the right files but I keep getting media blank error. When I create a new task and exit to the CMD prompt I can see my files on the external drive, but the restore program does not see any backup. The restore button is not active, etc. Can't restore.

FYI - I only need to restore the C drive but there is no way to tell from the image which files are which so I need to copy an entire image set. But what other files do I need to be present for the restore to see that they are there. What file extensions?
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Old 10-28-2013, 10:24 AM
James Dawes James Dawes is offline
UltraBac Technical Support Manager
Join Date: Mar 2007
Posts: 129

Most likely you didn't get the header file when you copied files over.
My recommendation would be to run the backup to the external harddrive, then run the restore, rather than copying them from another device.
James Dawes
UltraBac Software
Technical Support Manager
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